Nuts For Oats, LLC. will offer a full refund or exchange of all merchandise within thirty (30) days from purchase, only if:

  • The item purchased was not customized to fit the customer in any way
  • The item must be in its original packaging and have all of the original tags.
  • The customer must have the online store receipt and proof of purchase. Note: Bank or credit card statements will not be accepted as a bonafide receipt.
  • As a courtesy to our customers who cannot provide a bonafide receipt but who meet the other criteria as listed above will be eligible for exchange only and a fifteen percent (15%) restocking fee will be assessed.
  • All clearance items purchases are final.
  • All special order items for which a deposit has been given may be cancelled for a full refund given such item has not yet been ordered at the time of the cancelation. Otherwise the deposit will be refunded in the form of store credit only.



  • The customer is solely responsible for any return shipping charges.
  • All original shipping charges are non-refundable
  • All items shipped to us will be examined by store staff to ascertain if qualifying conditions as stated above have been met, in which case, a refund will be made to the original method of payment.
  • If the item does not quality for whatever reason(s), we will offer an exchange subject to a twenty percent (20%) restocking fee. In the alternative, the customer may request that the item be shipped back to them and the customer will be solely responsible for all shipping.
  • Due to the inspection process and effort involved in processing a return of an item purchased online, funds will be returned (in the event they quality) at the time the item has been received and inspected by store staff.